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Customer accounts are created in the Admin Portal. Each account is how one customer signs in and sees the products made available to them. The reseller discount is a different program, a discount on Virtual Server and Dedicated Server purchases, without this portal.

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Start

A reseller account exists before the first sign-in. Become a reseller covers issuance of that account. Getting started follows the first sign-in through a customer account and the products on it.

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Identity and Access

Manage accounts adds a customer account, edits it, and requests deletion. Manage sellers adds people who can create those accounts. Block or activate removes a seller’s access without deleting the seller. Products for customers sets which products those accounts get by default. A product left on appears with status New, so the customer sees it and cannot use it yet. Personal visibility overrides that default on one account.

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Security

API tokens let an application make requests for the account. Authorization connects a SAML identity provider. Password policy sets how often passwords expire.

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Activity logs

Activity logs record requests and sign-ins.

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Vendor settings

Branding settings sets the customer sign-in name, logo, and color. The parent domain is arranged in Product URLs.

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Billing

Reports requests a usage or expense file for a date range, and Expenses lists those charges for the dates on the page. Addendums shows the plan on an account, and ERP Invoices downloads an invoice or a credit note.

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Service settings

Use of a product starts after it is visible, and the screen depends on the product: CDN, Storage, Cloud, FastEdge, and Streaming. Product statuses are the states a product moves through on the account.

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API

The reseller API performs the same account, branding, and product operations. API tokens is the credential those requests send.