> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gcore.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Request a refund

> Contact support to request a refund with a reason and affected server details, credited to the account balance on weekdays.

To request a refund, [contact support](/hosting/contact-our-technical-support). Include a reason for the refund and the affected server details.

> [!NOTE]
>
> Refunds are credited to the account balance in the billing system and are processed Monday to Friday.